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New Post 6/30/2011 7:22 PM
User is offline KJ
243 posts
6th Level Poster


Re: What are the words of Wisdom that experienced BAs can pass on to newbies?  

Oh yes, I’ve forgotten another very important aspect. A Business Analyst is an information artisan! As an artisan, you’ll need a tool set.

 

So begin to build up a good tool set. Like a competent bricklayer who has his trowels and shovels, or an electrician who has his voltage/amp meters and duck tape, you will need tools to draw process and process patterns(eg. an agnostic domain pay invoice process), draw and write use cases, draw ERDs (the relationship between data/information), generate reports, create traceability matrices, mockup screens, generate XML for interchange between disparate tools etc.

 

Have Fun out there!

 

Warm regards,

K

 

 
New Post 7/1/2011 8:28 AM
User is offline chileshe
5 posts
10th Level Poster


Re: What are the words of Wisdom that experienced BAs can pass on to newbies?  

Cheers K

I was reading that one the traits of great business Analayst is the ability to engage stakeholders . From your experience what helps to engage stakeholders? For example getting stakeholders to be willing to to participate in Requirements Workshps , Do interviews orApprove Requirements . Thanks

 
New Post 7/4/2011 11:21 PM
User is offline KJ
243 posts
6th Level Poster


Re: What are the words of Wisdom that experienced BAs can pass on to newbies?  

Chileshe,

LISTEN, UNDERSTAND, CONFIRM, THINK, COLLABORATE and RESPECT, works for me. Ive had users who refused to collaborate, because they've been shafted in the past. I've had a user who refused point blank to be engaged. In fact he said (not verbatim) "I wont tell you F*%K7n bastards anything because you take my good ideas and you get all the credit". The truth of the matter is he was right. So rather than force him to COLLABORATE I told him that I RESPECTed his opinion, and would acknowledge his contribution. In my final slide presentation to the senior management of the organization, I acknowledged his contribution by putting the following at the bottom of some of my slides "Source: John Smith". In fact John Smith (not his real name) got promoted.

Work with the stakeholder to jointly arrive at a solution; sign-off is almost a given. Write the solution as far as possible in the language usage of the stakeholder; it helps!

Never ever scare the user. A new process might mean some people may be re-assigned. However, do NOT talk about jobs its not your domain.

Know the environment that you work in and follow the protocol. I once visited a government site for an interview and after I had left the site, the supervisior contacted the union to inform them of my visit. Luckily, I had informed the union BEFORE I went to visit.

Comply with the safety regulations of your stakeholders. I once worked at a female prison to capture requirements from the Superintendant and staff for a Prisoner Day Leave system (the system eventually won a government innovation award). I was accompanied by a female prison officer at all times to all places. Its very disconcerting when you in the loo and you know theres a female police officer listening! LOL

You have probably gathered by now that BA work is interesting.

warm regards,

K

 
New Post 7/5/2011 8:36 AM
User is offline chileshe
5 posts
10th Level Poster


Re: What are the words of Wisdom that experienced BAs can pass on to newbies?  

 

Thanks for the help  K

I´ll remeber the LISTEN, UNDERSTAND, CONFIRM, THINK, COLLABORATE and RESPECT and definately not to scare users

Cheers

Chileshe

 
New Post 7/12/2011 6:17 AM
User is offline leuman
1 posts
No Ranking


Re: What are the words of Wisdom that experienced BAs can pass on to newbies?  

 chileshe wrote

 

Thanks for the help  K

I´ll remeber the LISTEN, UNDERSTAND, CONFIRM, THINK, COLLABORATE and RESPECT and definately not to scare users

Cheers

Chileshe

 

I concur!

 
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