Forums for the Business Analyst

  Modern Analyst Forums  Careers  Getting Started  From Tech Support to BA...Where do I go from here?
Previous Previous
Next Next
New Post 8/18/2009 4:33 PM
User is offline JR
2 posts
No Ranking

From Tech Support to BA...Where do I go from here? 

I have almost two decades in electronics maintenance and computer tech support.  I have worked for the last several years as an IT contractor/consultant, but am lokking for a change as the competition in this area is getting bad all over (people starting their own "businesses" that know little about the field). I have an Associates degree in Networking and am working on a BS in Business Technology Managment from Regis University.

I guess my question becomes where do I start? I have no idea where to even start redoing my resume or where and what types of jobs to look for. IT positions where I am at are few and far between (mostly state government), with a great amount of competition, and I am overqualified for a lot of them.

I was thinking along the lines of Business or Management analysis. Any tips or help would be greatly appreciated.




New Post 10/13/2009 8:14 AM
User is offline Tom Miller, CSPO
45 posts
8th Level Poster

Re: From Tech Support to BA...Where do I go from here? 

Being a BA is also a highly competitive field.

Watch some of the free webinars from here.  Listen to some of the available podcat's mentioned here.

Recast your resume with a "headline" sentence rather than a simple "Business Analyst" frame it as something like this: "

High Energy Business Professional  looking for a dynamic company to benefit from my extensive technical and client support experience, preferably in a business analyst, project coordinator, or similar role.

..."  Can't get bold to turn off.  The other thing dice recommends is an IT skill section.

Check out: for resume help in the forum.

Anyway, you need both the desire to become a BA and above average communcations and sales skills (all of which can be learned with training and practice, for most people).

Hope this Helped.

Tom Miller, CAPM




Previous Previous
Next Next
  Modern Analyst Forums  Careers  Getting Started  From Tech Support to BA...Where do I go from here?

Community Blog - Latest Posts

How to Write Business Analyst Resume
Business analysts must have an up-to-date, visually appealing resume to be able to stand out from the competition. A strong business analyst resume should accurately reflect your skills, experience and qualifications while also highlighting your accomplishments and successes. We will provide invaluable advice on how to build a strong, effective bus...
Are you testing your product in the most effective way?
Today covid-19 pandemic has completely flipped the business model. Various conventional Business models like banking and health had to adopt the digital era. Even the school and colleges have to create various applications so that they can provide online learning for their students. All these statements justify the modern business model as complete...
Offshore development has become an increasingly popular model for businesses looking to expand their reach and reduce costs. With this model, businesses can hire a team of developers located in a different country or continent, often in regions where labor is cheaper. However, managing an offshore development team can be challenging, especially ...



Copyright 2006-2023 by Modern Analyst Media LLC