Forums for the Business Analyst

  Modern Analyst Forums  Business and Sy...  Business Proces...  Best Model to show environements and decisions
Previous Previous
Next Next
New Post 4/21/2014 1:32 PM
User is offline Jscott
3 posts
No Ranking

Best Model to show environements and decisions 

Hi All! 

I am new to this community and love the support so here is my question.  I am working on mapping some change management processes.  I have completed a high level flow and the SIPOC and I am mostly completed with my detailed process maps however I want to show my audience that customer onboarding has led directly to inconsistancies on how environments are used (ie: some test directly in production, while others test in pre-production).  In all, this has lead to 3 variations to how and when production is updated with changes. 

I don't want to completely alienate my audience (they are sales reps) with details however I want them to clearly see how customers have been onboarded have impacted their processes and at the same time I want to document environement usage for our engineers so they have a better understanding on how everyone is "testing". 

Any suggestions on how to best do this?  My first instinct is to map out the three different processes separately but I wanted to see if anyone had another suggestions.  If I map out the three different variations, I would have to re-create 6 different subprocesses.

Thanks in advance!

New Post 4/21/2014 5:44 PM
User is offline Chris Adams
323 posts
5th Level Poster

Re: Best Model to show environements and decisions 

Hi JScott,

You may already have done this, but I'm left wondering what the cons are of some customers testing in pre-prod and others in prod.  You already mentioned that it impacts how and when prodution is updated with changes but what are all of the issues that arise from this?  And are there other cons to the variation in process (beside your diagram not looking as pretty as you would like).  There are almostly certainly costs associated with these variations, and therefore a process change could mean savings of time and/or money. 

Next, you mentioned you would need to re-create 6 different subprocesses.  This confused me.  What type of standard are you using and what software?  Can't you reference subprocess from higher level processes?

Beyond the modeling, consider laying out some of the information in a table or matrix for the sales reps to digest.  This could work well for environment usage stats anyway.


Chris Adams
Core Member –
LinkedIn Profile
Previous Previous
Next Next
  Modern Analyst Forums  Business and Sy...  Business Proces...  Best Model to show environements and decisions

Community Blog - Latest Posts

Are you testing your product in the most effective way?
Today covid-19 pandemic has completely flipped the business model. Various conventional Business models like banking and health had to adopt the digital era. Even the school and colleges have to create various applications so that they can provide online learning for their students. All these statements justify the modern business model as complete...
Offshore development has become an increasingly popular model for businesses looking to expand their reach and reduce costs. With this model, businesses can hire a team of developers located in a different country or continent, often in regions where labor is cheaper. However, managing an offshore development team can be challenging, especially ...
Context:  Intro Change Request Definition Reasons for CRs Adaptive, predictive and mixed projects Flow of processing change requests Change Management Workflow Tools and Techniques 1. Intro  The World will never stop changing, as well as human needs and desires. The business environment evolves continually. An or...



Copyright 2006-2023 by Modern Analyst Media LLC