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New Post 10/16/2019 4:02 AM
User is offline jAmEs_T
2 posts
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RACI Responsible & Accountable  

Hey Everyone, 

I am new to the forum, the information here is great, so apologies for raising this question I m sure its been debated many times. 

So I am creating a RACSI  and I m finding the product manager stakeholder is both R & A for some tasks and deliverables. 

Is this ok? 

Thanks 
James 

 

 
New Post 10/16/2019 10:59 AM
User is offline Chris Adams
319 posts
5th Level Poster






Re: RACI Responsible & Accountable  

 

Hello James. The short answer as with many things is that it's open for judgement and depends on the preferences of your organization. However, I'd say it's fine.

RACI stands for Responsible, Accountable, Consulted, Informed.  Really it's best to start with the A. This is the person who has the "authority" and is therefore "accountable" and provides "approval".  There is only one A for every task, but you can have many Rs or Responsible people who will complete the work when a task or deliverable is large (like a Business Requirements Document that covers quite a lot).  Keep in mind that the RACI matrix can be applied to tasks or deliverables that are considerably different in size which is what leads to both your question and to your question.  If the task or the team is small, a manager, team lead, or a consultant may also complete the work. So they could be both the A and the R. But in my experience (and probably the preference of most organizations), it's usually best to have them be separate. 

One caveat is that I prefer the Accountable person to have the knowledge and skills to know that the task has been completed well.  So, if splitting the A and R roles means that the Accountable person is someone without the skills or knowledge necessary to assess completion and quality, then perhaps it's best to make a single person both Accountable and Responsible.

Here is a short article on the RACI Matrix


Chris Adams
Core Member – ModernAnalyst.com
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New Post 10/19/2019 6:50 AM
User is offline jAmEs_T
2 posts
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Re: RACI Responsible & Accountable  

 

Hi Chris, 
Thanks for the reply makes sense. 
Since I have moved from a large corporate organisation to a modest tech company, with a much smaller resource pool,

 I recognise how the same stakeholder can be Accountable "the person who carries the can" and Responsible  "the person who carries out the deliverable or task.   

Good articale too. 



Thanks 
James 

 

 
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