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Card Access IT Specialist

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Another Source’s client, UCLA, is recruiting a Card Access IT Specialist to join their team in Los Angeles, CA. (Internally this position is titled Transact & Door Access Management Analyst) 

This role is a hybrid role, working on campus 2-4 days each week. 


About UCLA:  

Dreaming of a career opportunity where you know your work supports opportunities for others to make an impact in the world? A career where you are challenged and where you get to work with a variety of teams across a campus? The innovation, the complexity, the diversity, and the opportunity for impact and learning are endless at UCLA.  When you join the University, you are expanding your career beyond a team to an economic engine with a world of opportunity.    


As one of Southern California’s top five employers, UCLA contributes $12.7 billion to the economy. Innovation at UCLA has produced an active portfolio of almost 3,000 inventions. More than 140 companies have been created based on technology developed here.   


About the role: 

Under the general direction of the BruinCard Supervisor, the incumbent administers the BruinCard Door Reader program for over 1200 active door readers, executing end-to-end process of door access configuration within the Transact system and liaises with campus partners to on-board new departments. Independently creates tickets via Service Now for technical troubleshooting and ensures door reader issues are completed within service guarantee time-frame. Generates metrics for management on all door reader activity. 


You will serve as the primary contact for inquiries related to the use of Transact system and related data. Autonomously works with campus departments to understand business use cases, generate requirements and present to management proposed uses of system. Liaise with BruinCard IT to execute changes upon approval. Coordinates annual Transact system upgrade, monitoring release notes and ensuring system is operating efficiently. Organizes and prioritizes service requests with support from BruinCard Supervisor. 


You will also provide support to customer service and card production by ensuring card production software is operating efficiently and services customer inquiries and produce cards as needed under the direction of the BruinCard Supervisor. 


Learn more about BruinCard: 


Anticipated Salary Range: $66,000 – 69,000 per year, commensurate with experience 



Enjoy the phenomenal benefits offered at UCLA that provide peace of mind for you and your family members in almost every area of life, ranging from medical coverage to disability insurance, a day care reimbursement plan and college savings plan, all the way up to retirement. UC offers a wide choice of retirement savings options, including an attractive pension plan! 


How your time will likely be spent:  


50%- Door Access Management 
25%- Transact System Oversight 
20%- Card Production and Customer Service 
5%- Other 


What we would like to see from you: 

Demonstrate strong interpersonal skills to interact effectively and professionally with students, colleagues, departments, and vendors through various modes of communication. 
Excellent writing and verbal communication skills to prepare grammatically correct business correspondence, emails, and reports; and to speak before a small group or on a one-to-one basis to convey complex door access information. 
Ability to independently prioritize tasks, organize complex workload to successfully accomplish objectives in a timely manner, multitask, take independent initiative, and operate at high level of efficiency and accuracy in demanding and changing circumstances. 
Demonstrated skill in using personal computer business software in Microsoft Office suite to generate spreadsheets, presentations, schedules, queries, memorandums, and forms. 
Demonstrated skill in card production and door access management software with ability to troubleshoot system issues and accurately input configurations based on business needs. 
Demonstrated ability to work with technical staff to participate in system testing, monitoring, and maintenance. 
Skill in analyzing information, problems, situations, practices, or procedures to resolve discrepancies related to door access and card transactions.  
Ability to maintain confidential records and strictly confidential information, and exercise good judgment. 

As a condition of employment, all hires will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. New University of California employees must (a) provide proof of receiving at least one dose of a COVID-19 Vaccine no later than 14 calendar days after their first date of employment and provide proof of Full Vaccination no later than eight weeks after their first date of employment; or (b) if applicable, submit a request for Exception or Deferral no later than 14 calendar days after their first date of employment. Federal, state, or local public health directives may impose additional requirements. 
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. UC Nondiscrimination & Affirmative Action Policy 
This General Data Protection Regulation (GDPR) Statement for Persons in the European Economic Area is designed to provide information regarding the types of Personal Information that the University of California's Human Resources departments and offices collects. 
Please be advised that the final candidate recommended for hire into a critical (or otherwise designated) position will be required to successfully complete a background investigation. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment. 
UCLA is a Tobacco-Free environment. For more information, please view the policy at Tobacco-Free Campus Policy 

Another Source works with their clients, on a retained project basis.  We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. 


Solution Assesement & Validation|Facilitation|Problem Solving|Structured Systems Analysis|Decision Management|User Interface Design|User Experience|Functional Specifications

Additional Skills:

No Additional skills required for this job.


Health Insurance|Dental Insurance|Vision Insurance|Life Insurance|401(k)|Day Care
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USA USA, N.America
Los Angeles
Marcie Glenn

90006, Los Angeles

Employment: Full Time
Salary / Pay: $66,000
Category: Business Process
Industry: Computer Science
Travel: None

Job Post ID: 101231
MA Job ID: 4212
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