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Lead Business Systems Analyst

As part of our ambitious agile delivery transformation journey, our Solution Analysis & Design Team currently seek a Lead Business Systems Analyst, to support, guide and line manage our Systems Analyst team.

Together, you will not only help us deliver key projects but also, help us improve End to End delivery of software product development, ensuring that epics and features are continuously prioritised and aligned to business value streams.

Working collaboratively (and remotely) in our Scaled Agile model, with Pod & Squad Leads, Product Owners, Software & Test Engineers, Architects and UI/UX Designers, you will also contribute to continually improve our ways of working across Solution Analysis & Design, by identifying and implementing agile best practices and principles.

As part of our Product Engineering Leadership team, you will be a role model and catalyst for your teams and help bring out the best of our talented Systems Analysts. Providing the business with the data that will shape business and technical decisions, to accelerate & improve the quality of our software delivery and help grow the future Solution Analysis & Design model.

Working in 2 week sprints, you will lead the end-to-end elaboration, design and estimation of requirements through the systems development lifecycle, enabling benefit realisation in the shortest possible timeframe.

We believe our opportunity, would best suit those with an agile mind-set, with experience of managing teams of Systems Analysts and/or IT BAs, who can communicate ideas & data, (challenging in the right way, where necessary) to business, technical & non-technical colleagues..

We will count on you to:

Build, support and mentor effective teams
Advocate best practices and principles within your organisation
Champion good agile practices that are fundamental to product delivery
Build strong relationships with Product Owners, Solutions Architects, Pod Leadership, Technology Portfolio Analysts and Technology Product Managers
Lead the analysis on critical initiatives that require significant strategic change to the solution
Provides analysis expertise to ensure business requirements are consistently converted into solutions consisting of epics and features, considering technical constraints and existing technical architecture/functionality
Collaborates with Technology Portfolio Analysts to understand the upcoming new business demand through the Assessments Process
Manage Solution Architecture and Systems Analyst time to ensure new assessments are processed in line with SLAs, providing solution designs and estimates back to the Portfolio Analysts
Allocates features to Systems Analysts, in conjunction with Squad Leads, for design, estimation and delivery
Ongoing reporting of epic and feature requirements lifecycle progress
Management of cross squad feature requirements and dependencies
Bring a shift left mentality to delivery, ensuring that automation and efficiencies are part of the solution by default
Work as part of the Pod Leadership Team to ensure features are regularly added and delivered from the Pod Continuous Improvement backlog
Utilise management information to consistently improve the process through increased efficiency and reduced cycle times
Ensure that analysis standards and processes are followed throughout the SDLC lifecycle
Ensure that MMC and Mercers technical and security standards and processes are followed throughout the SDLC lifecycle
What you need to have:

Experience of developing and/or managing Systems Analysts and/or IT Business Analysts
Significant experience in facilitating delivery of IT projects using Agile methodologies
Extensive experience in managing epics, features and stories throughout the development lifecycle
Excellent communication skills with both business and technical stakeholders at varying levels of seniority
What makes you stand out?

A genuine passion for agile, technology and IT delivery
A clear commitment to creating brilliant products that will give our clients the edge
A willingness to work fluidly and respectfully with our talented team
Strong people management skills with ability to build collaborative and innovative teams
The ability to work in a fast-paced environment with changing priorities and deadlines
What can you expect?

To be part of the Pod Leadership Team
Facilitate a diverse, inclusive and collaborative working environment where everyone’s ideas and opinions are equally valued
Contribute to thought leadership and strategy for the Solution Analysis & Design organisation
Be an active member in our technology community, championing the latest processes, technologies and trends within MMC and the wider industry, sharing your knowledge, successes and learnings with your colleagues
What is in it for you?

Excellent Pension, Life and health cover, private medical
Flexi benefits
Discretionary bonus
Corporate Discounts
25 days holiday plus the opportunity to buy/sell up to 5 days per annum
Flexible working or become a home worker available


Requirements Elicitation|Facilitation|Problem Solving

Additional Skills:

No Additional skills required for this job.


No benefits are specified by the employer for this job.
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United Kingdom United Kingdom, Europe
Marsh McLennan 
Adrian M.

BS1 6BX, Bristol

Employment: Full Time
Salary / Pay: $1
Category: Business Analysis
Industry: Computer Science
Travel: None

Job Post ID:
MA Job ID: 3958
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