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Healthcare Business Analyst Job in Seattle, Washington

Position: Business Analyst
Reports To: Information Technology Project Manager
Department: Information Technology

About Qliance:
Qliance is a growing Direct Primary Care organization pioneering a transformative approach to healthcare. With an uncompromising focus on personalized, high-quality care, Qliance provides convenient access to doctors, nurses, and medical teams who deliver comprehensive services to limited numbers of patients giving them unparalleled attention and care. Patients have unrestricted access to 30-60 minute appointments, phone and e-visits, extended office and weekend hours, and 24/7 physician coverage. By spending more time with patients, Qliance helps them avoid unnecessary specialist and hospital care, thereby reducing overall healthcare costs. Qliance patients also report increased satisfaction with their care and benefits. Qliance has partnered with more than 200 employers and trusts and serves over 7,500 patients at five locations in the Puget Sound. For more information, visit www.Qliance.com.

Position Overview:
Position Overview:
The Business Analyst plays a key role in the development and implementation of the Qliance integrated Electronic Medical Record and Practice Management IT system. The Business Analyst works with our clinic and administration teams to understand business and patient care needs, define new workflows and practices, and develop product requirements. The Business Analyst also coordinates with Product Development to clarify product requirements and provide feedback on proposed product solutions.

Responsibilities include, but are not limited to:
• Engage Qliance clinic and administration stakeholders in the improvement of clinical and business processes and the adoption of new technology
• Participate as a member of the project team in all project planning activities
• Plan, organize and facilitate meetings, work sessions and other activities as needed to engage stakeholders to gather input, identify problems and opportunities, and drive to consensus decisions
• Work with stakeholders to evaluate current state clinical and business processes and identify opportunities for improvement
• Develop and document models for existing and new workflows
• Define and document new product requirements
• Work with Development teams to review product requirements, evaluate solution options, and agree to solution design
• Coordinate planning, development and execution of User Acceptance Test Plans
• Support the planning, development and delivery of training on workflows and new products
• Contribute to stakeholder communications
• Provide support to users in resolving product issues – analyze application problems, document and report issues requiring product changes
• Manage the queue of product change requests, help with prioritization across all requests
• Manage the master repository of product requirements for the new systems, incorporating and tracking additions and changes, managing requirements relationships, and sharing requirements information with stakeholders
• Contribute to longer range product planning, including content planning for ongoing releases


Required experience, skills and education include, but are not limited to:
• Experience in software development business process analysis, requirements analysis, and workflow design and modeling
• Knowledge of software development life cycle
• Excellent analytical, problem-solving and critical thinking skills
• Experience facilitating group activities
• Skills in time management and the ability to prioritize and organize concurrent activities
• Excellent communication skills
• Experience with Microsoft Office suite
• Bachelor’s degree
Desired experience, skills and education:
• Experience with process improvement methodology such as Six Sigma or Lean
• Experience with formal change management methodology
• Experience with tools used for requirements management
• Broad knowledge of clinical information system product features
• Familiarity with healthcare processes and terminology
• Experience working directly with clinicians to understand healthcare processes
• Experience working with all levels within an organization including senior executives and managers, clinicians, administrative staff, technical staff


Skills
Solution Assesement & Validation|Facilitation|Problem Solving|Business Process Management (BPM)|Decision Management|Project Management|User Experience|Process Flow Diagrams
Additional Skills
No Additional skills required for this job.
Benefits
Health Insurance|Dental Insurance|Vision Insurance|Life Insurance|401(k)
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USA USA: Seattle, Washington
Qliance Medical Management
2101 Fourth Avenue, Suite 600
Seattle, WA 98121
206-913-4785
careers@qliance.com
Employment:
Full Time
Salary / Pay:
comensurate with experience
Category:
Business Analysis
Industry:
Health Care & Pharmaceutical
Travel:
None
Job Post ID:
MA Job ID:
596


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