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Process Improvement Manager Job in Redwood City, California

Another Source’s client, Stanford University, is recruiting a Process Improvement Manager to join their team within the School of Medicine.

*Internally this position is titled Process Excellence Manager

Here’s a little about Stanford University and the position they are recruiting for:

Stanford University School of Medicine, located in the heart of Silicon Valley, was founded in 1858 with a mission to be the premier research-intensive medical school that improves health through leadership, diversity, and a collaborative approach to discovery and innovation in patient care, education, and research.

We are seeking a Process Excellence Manager to advance the School of Medicine’s transition to a continuous improvement organization by empowering innovation in every person, every day.

To be successful in this role, you should be comfortable with starting up new initiatives, shaping your role as you work, and dealing with ambiguity. Curiosity, a willingness to try, and a deep appreciation of and respect for the people behind the work are essential to success. This is a rare opportunity to be in a start-up environment within a highly-respected and established academic institution.

Come make one of the best medical schools in the world even better.
Your responsibilities include:
Work with the Director of Process Excellence to develop process improvement techniques and methods for use in SoM departments. Coach SoM departments in the use of the techniques and methods.
Teach, coach, and enable SoM departments of different sizes and functions (e.g., HR, IT, and Finance) to evaluate their operations for opportunities to improve efficiency and quality. Examples of past project areas include grants and contract management and the IT service desk.
Nurture relationships with SoM departments undergoing process improvement efforts. Using in-depth working knowledge of specific improvement methodologies, oversee and coach departments through improvement launches, from pre- to post-launch and follow-up.
Help develop and enable goal deployment across multiple departments.
Assist the Director of Process Excellence to develop and create coursework and materials for in-person process improvement courses. Deliver and teach the process improvement courses.
Help create and execute an ongoing communication plan to share information about lean and process excellence activities. This may include writing case studies for our internal website and email campaigns for training sessions.
Coordinate site visits to SoM departments and external partners to share lean and process excellence initiatives and learnings.
* - Other duties may also be assigned.

Knowledge, skills, and abilities you bring:
Sound working knowledge and experience using and applying process improvement best practices and developing teams and leaders through frequent coaching.
Demonstrated experience modeling business processes using a variety of tools and techniques.
Ability to work with little or no direction in environments resistant to change or unable to change quickly.
Exceptional communication skills and the ability to communicate and present appropriately at all levels of the organization through written and verbal methods.
Excellent influence management skills.
Ability to work across multiple, distributed, silo’d, functional groups.
Strong enterprise-wide vision, seeing the big picture, recognizing critical details and dealing with ambiguity.
Aptitude for understanding organization operations and culture.
Strong proficiency in Microsoft Office and software applications involving dynamic models and process flows.
Proven ability to effectively facilitate a training session, one on one, or with a group.
Required Education and Experience:

Bachelor's degree in Science, Engineering, Accounting, Finance, Business, or other related field and three or more years of progressively responsible, relevant process improvement experience or combination of education and relevant experience.
Working at Stanford:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

Legacy and Innovation. Our new state-of-the-art campus in Redwood City is a vibrant workplace with many great amenities to take in across our 35–acre site. Attend a meeting in our new multi–faceted conference rooms. Or get in a great workout at our impressive 28,000 square–foot Recreation & Wellness Center complete with a six–lane rooftop pool and indoor basketball court.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!

Another Source works with their clients, on a retained project basis, to maximize the recruiting process.
No key analysis skills are required for this job.
Additional Skills
No Additional skills required for this job.
No benefits are specified by the employer for this job.
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USA USA: Redwood City, California
Stanford University

Lindsay Brown
Full Time
Salary / Pay:
$110,000 - $130,000
Business Process
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