Business Analysis Templates & Aides

Improvement of this process at Big Corp began with the manager of the RMA processing team clearly defining the following goals:
»» Average overall processing time not to exceed 7 hour SLA
»» Keep current RMA staffing levels at or below 20 individuals
»» Reduce RMA processing costs by 25%

This is great matrix/mapping between the BABOK v2.0 Knowledge Areas and the business analysis techniques corresponding to those areas.

Great CBAP Preparation Resource: Expandable BABOK V2.0 Mindmap including Knowledge Areas and Associated Tasks, Inputs and Outputs

BPMN is the standard for business process modeling, but business analysts are frequently at a loss for where to begin their process modeling efforts. To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements.

To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts.

150 Free Questions for helping you pass the CBAP ® & CCBA ® Certifications.

The answers to the 150 CBAP ® & CCBA ® questions are also included.

More than 4,100 Software/System Development Life Cycle (SDLC) professionals around the world completed the survey in August and September of 2010. This white paper presents the findings from the survey, and compares the findings to results from the 2009 BA Salary Survey, from 2009.