Author: Barbara A. Carkenord
Paperback: 400 pages
ISBN-13: 978-1932735598

Barbara A. Carkenord has over 25 years of experience in business analysis, and is one of the original founders of the Business Analysis training industry. Barbara has an MBA from University of Michigan, is a Certified Business Analysis Professional (CBAP) and a certified Project Management Professional (PMP). She is also the author of Seven Steps to Mastering Business Analysis, and is a frequent speaker at industry conferences and chapter events. Actively involved in the IIBA, she was a core team member of the IIBA BABOK creation committee and has contributed to its book, Managing Business Analysis. Barbara possesses detailed knowledge and experience in many analysis tools and techniques. She develops and delivers business analysis training around the world, using proven techniques and real-world experience. Barbara's areas of expertise include business analysis, software design, quality assurance, and project management. Her experience covers many industries including insurance, banking, and manufacturing.