Entries for March 2016

Many skilled individuals do ask themselves: “How can I be sure, that I am doing well?” Especially in the business analysis sphere, the criteria of a quality job may be vague or only partly relevant.

In reality, what many people do is try to measure the quality of business analysis work through analyzing some aspects of BA artifacts they produce.

This article attempts to explore a theoretical interpretation of “User Experience”. It will explore the meaning of ‘User Experience’ itself by focusing on the user, the technology and the resulting experience from the two interacting with each other. It will define some user experience roles relating to associated professions, and also attempt to describe the single important dynamic of user experience.

You finally did it. You figured out the real business problem your project is meant to solve, and identified a solution that is far superior than the originally proposed. Now you just need to get buy-in from the project sponsor so the delivery team can alter their plans and set out to build the higher-value solution you devised. But there is one problem: the project sponsor was deeply involved in identifying the original solution and nurturing it. It’s his baby… and if you say it needs to be overhauled, you are basically saying his baby is ugly. Now what? How do you make sure your news aren’t received as an insult, and dismissed with defensiveness by the decision-maker?

Discovery of real needs is the responsibility of the business analyst. Choosing the optimal solution is usually the responsibility of the stakeholders. Working together, both parties can ensure that they are providing the maximum business value.