As a business analyst/project manager/scrum master, one needs to use their leadership skills and influencing ability to balance between the stakeholder’s expectation and the project goals hand in hand. Here is a typical stakeholder interaction chart for a business analyst..
In this article, we are going to categorize the techniques into three categories based on their complexity levels. Low complexity techniques are more useful for ECBA aspirants. Medium and high complex ones are more important for CBAP examination aspirants. High complexity techniques would require CBAP practitioners more time and effort to understand and be comfortable with.
Being “data-driven” doesn’t help create project success; being evidence-based does. Evidence-based problem solving reduces the risk of blind spots and confirmation bias and increases the chances of achieving the desired outcomes. In high-stakes projects, risks can be dramatically reduced when a business analyst is willing to apply first principles thinking, hypothesis testing, and information value analysis to integrate the best evidence into the decision-making process.
Collaboration is not about resolving conflict. It is about surfacing team members’ alternate opinions or their concerns with the overall groups’ decisions. And it also does not mean that everybody must be happy with the final decision. Everyone should understand what the decision is, why the choice was made, and have a very good feeling that all aspects of the issue, both pro and con, were given adequate discussion. In other words, once a decision is made everyone should be in agreement that they are behind the decision and will work to make the decision successful. Collaboration is achieved and group think is avoided when every person voices their view of the issue and is allowed to retain their personal view even when the final decision or conclusion varies from that view.
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