This article first provides a reference for defining small businesses. It then, focuses on two aspects of business analysis for a small business: Strategic Planning and Requirements Management. I use a graphic note-taking technique called Mind-Mapping to set the BA context for this article and then pursue the above questions for small businesses.
I am sure we have all heard the cliché, “size matters.” So let’s start with why does size matter for business.
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Most of us have seen praise and recognition at work go to the people who react quickly when a problem occurs:
Sometimes it’s the simple things that make a profound difference. Sometimes they can be so blindingly obvious that we cannot see them. And the biggest impediment to progress can be between our own ears.
In this article I will describe ‘attentive listening’. We will cover how to do it, why it works and when to do it. At all times we will bear in mind the Agile manifesto commitment to maximizing the amount of work not done – not done by us, by the teams we work with and by the stakeholder!
Listening is a cornerstone skill of business analysis. If an analyst is to be of any value then they must be alert to clues in the environment. What thoughts, frustrations and opportunities are there? Understanding what is said, is an absolutely fundamental part of any analysis in order to produce useful insight or alignment.
So, you listen already? Sure you do, yet what are you listening to? The whole of what the speaker has to say? Are you giving them a chance to finish their thoughts?
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