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Entries for the 'Business Process Management (BPM)' Category

» Business Process Management Across the Extended Enterprise: Challenges, Examples and Benefits of Web-Based Software

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Business Process Management Across the Extended Enterprise: Challenges, Examples and Benefits of Web-Based Software

There are considerable benefits from extending business process management capabilities outside the boundaries of the company, and clearly measurable value is much easier to quantify when stakeholders are outside the traditional walls of the business.

» FEATURED: An Introduction to Swimlane Diagrams

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A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes." Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work describe...

» Crossing the BPM Chasm

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More and more organizations are taking advantage of business process management (BPM) solutions. And yet, it is often the case that, after an initial success or two, the growth of BPM within a company stalls.

» FEATURED: The Tasks of Enterprise Architecture

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An enterprise exists for a purpose, stated in its high-level goals and business model. It also has everyday operations which may or may not serve this purpose. We need a link between the two and this is what Enterprise Architecture is about – the establishment of a link between an organization’s ultimate goals and its day-to-day operations.

» FEATURED: The Importance of Business Process Ownership

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The Importance of Business Process Ownership

The ownership of business processes is often a bone of contention – with various parties feeling that they should be considered the owner of certain processes and not of other processes. Inability to agree on ownership can lead to turf-wars when there are perceived overlaps, as well as impactful inaction when no clear owner has been identified. Th...

» FEATURED: Better, Faster, Cheaper Part II - The Decision Model Meets Data Quality Head On

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Better, Faster, Cheaper Part II - The Decision Model Meets Data Quality Head On

In this article, I explain a project completed in the financial services industry. A client asked me to lead a project to redesign a failed sub-process that had resulted in billions of dollars of backed up financial transactions. This particular financial process had a history of failed and abandoned process improvement projects. The pressure was o...

» FEATURED: Business Oriented Architecture and SOA

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I know many of you are still trying to get to grips with Service Oriented Architecture (SOA), so apologies in advance for the potential mental exertion and confusion of introducing Business Oriented Architecture (BOA).

» 5 Key Benefits of Business Process Modeling

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5 Key Benefits of Business Process Modeling

Business Process Modeling is becoming a higher priority for business managers and analysts as there is an increasing emphasis in organizations to document, understand and improve their business processes. Although Business process modeling provides many important benefits to companies and organizations, however, these five are the most critical and...

» FEATURED: Improve Business-IT Interactions with the Right BPM Tool

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Improve Business-IT Interactions with the Right BPM Tool

As a result of budget constraints and limited resources, many companies, (mine included) look to automating tasks and processes to improve efficiency. And one of the easiest areas to demonstrate immediate improvement is by automating a manual process. While almost any manual process could show results by ‘simply’ being able to move documents and fi...

» Business Process Models and Business Rules: How They Should Work Together

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Business Process Models and Business Rules: How They Should Work Together

As business analysts, we know that a business process model is a crucial technique for transforming a business and redesigning automated business systems. Yet, we struggle with the best way to represent the business rules that guide it. This is not a surprise, but disappointing. Ironically, business rules may be the most important dimension of an e...

» FEATURED: Structuring AS-IS and TO-BE Process Improvement Discussions using the Fishbone Diagram

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Structuring AS-IS and TO-BE Process Improvement Discussions using the Fishbone Diagram

In a process improvement project, the analysis team needs to model and examine several aspects of the current (AS-IS) value chain under study. The purpose of the analysis is to create a visual diagram of the value chain along with its associated text and metrics and determine if there are possible areas of improvement (e.g., reductions in cost or t...

» FEATURED: A Baseball Analogy – Monitoring Processes through Leading and Lagging Metrics

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A Baseball Analogy – Monitoring Processes through Leading and Lagging Metrics

This article provides the business analyst an analogy on how process owners manage value chains by monitoring leading and lagging metrics. The article highlights the need for business analysts to provide process owners with these metrics. These metrics provide indications of positive and negative process and business risks. Examples of the traditio...

» FEATURED: What Business Analysts Need to Know About Decision-Aware Business Processes

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What Business Analysts Need to Know About Decision-Aware Business Processes

Last month's column introduced a missing model for business analysts. The Decision Model is a normalized rigorous model for business logic like the Relational Model is for data. "Business logic is simply a set of business rules represented as atomic elements of conditions leading to conclusions. As such, business logic represents business thinking ...

» 3 Key Elements of a Lean BPM Solution

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Businesses cope with manual, repetitive tasks to get the job done. Email, conference calls, and "walking the cubes" are too frequently the process for requesting information, getting approvals, and checking project status. Time and resources are wasted, errors abound, and everyone is less productive. Automating these everyday business processes is...

» Information Systems Theory 101

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Systems work is not as hard as you might think. However, we have a tendency in this business to complicate things by changing the vocabulary of systems work and introducing convoluted concepts and techniques, all of which makes it difficult to produce systems in a consistent manner. Consequently, there is a tendency to reinvent the wheel with each ...

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Business Analyst Articles: Business Analysis & Systems Analysis

Entries for the 'Business Process Management (BPM)' Category

Join the Premier Community for Business Analysts, Business Process Professionals, Systems Analysts, Data Analysts, and more…

Business Analyst Articles: Business Analysis & Systems Analysis

Entries for the 'Business Process Management (BPM)' Category

Join the Premier Community for
Business Analysts, Business Process Professionals,
Systems Analysts, Data Analysts, and more…