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» BPMN Model & Simulation: Loan Processing (as-is + to-be)

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Posted by: derweeks on Friday, April 08, 2011
Categories: xxx> PDF, xxx> Visio Stencil, Activity Diagram, Business Process Management (BPM), Business Process Modeling Notation (BPMN), Vertical Domain or Industry

A Jump-Start on BPMN Modeling

BPMN is the standard for business process modeling, but business analysts are frequently at a loss for where to begin their process modeling efforts. To help jump-start BPMN process modeling and analysis efforts, we are supplying a set of pre-built models and simulations for popular processes. These models were built through real-world process improvement engagements. These models are not expected to match your organization’s own processes, but should help you get a head start on your modeling and process improvement efforts. To help you better understand the models, simulation results, and improvement reports, a companion guide (.pdf) is offered in the .zip file to provide a summary of the business situation that established their creation.

More About The Loan Processing Example

The BPMN process modeling and simulation exercise at SuperLenders provided a clear understanding of what their current (as-is) process was and concise changes they could make to meet the increased demand expected from the new marketing programs. With these specific changes in place, SuperLenders’ current-state process was revamped, resulting in:

» Completion times lowered on average by 80 minutes to 12 hours and 46 minutes

» Utilization rates for account managers and clerks were kept below the goal at 78%

» Increased cost of processing loans moved to €33.43 -- an increase of €2.08, but below the goal of €35

» Completion of 40 loans per day on average -- doubling throughput while keeping customer satisfaction high

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Business Analysis Templates & Aides for the Business Analyst

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Business Analysis Templates & Aides for the Business Analyst

Join the Premier Community for
Business Analysts, Business Process Professionals,
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