Managing Complex Projects: A New Model received the 2009 PMI David I. Cleland Project Management Literature Award in recognition of the author's significant contribution to advancing project management through practices, procedures, concepts, and other techniques that demonstrate the value of using project management. --Project Management Institute

Kitty succeeds in making the management of complexity simple but not simplistic. This new model makes a significant contribution to meeting the growing challenge of complex projects, without descending into trite truisms. Following this approach will maximize the value that organizations can achieve from undertaking complex projects--try it and see.
--Dr. David Hillson, PMP, FRSA, HonFAPM, FIRM, FCMI
Director, Risk Doctor & Partners

Today's complex projects--characterized by ambiguity and uncertainty, and fueled by high speed and high change--require a new model to succeed. Kitty's groundbreaking, standard-setting book gives us not only the rationale, but also the essential leadership and management practices for success on nine varieties of complex projects. Don't start or continue a complex project without consulting this book. It's a gem.
--Doug DeCarlo, author of eXtreme Project Management: Using Leadership, Principles, and Tools to Deliver Value in the Face of Volatility

Kitty's book is refreshing, insightful, and on-target. This is a serious look at the challenges we face today in managing complexity on projects. Though it is serious, it is a delight to read. Her research is impeccable, her sources current, and her ideas original. Managers who listen to her arguments and follow her advice will be at a great advantage in dealing with the 21st century's brave new world of complex project management. --J. Davidson Frame, PhD, PMP, PMI Fellow
Academic Dean, University of Management and Technology
Author of The New Project Management: Tools for an Age of Rapid Change, Complexity, and Other Business Realities

About the Author

Kathleen (Kitty) B. Hass, PMP, has more than 25 years of experience in project management and business analysis; she has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries as well as in the federal government. Her expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements.

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