Unlike other books, which merely discuss strategies important to the chief information officer, this volume discusses how the guidelines it recommends can actually be executed. The authors provide not only a survey of existing strategies but include detailed problem-solving ideas, such as how to structure optimal IT and telecom contracts with suppliers, the implications of SOP-98, and accounting for software costs. The book brings together two perspectives: that of a working CIO who must cope with the day-to-day pressure for results, and that of an IT audit consultant with a special focus on governance and internal control. Examples, charts, templates, and anecdotes supplement the material.

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