Business Analysis Articles

Nov 19, 2017
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Imagine that a business analyst has been assigned to write the requirements for a new system replacing the company’s legacy CRM (customer relationship management application). After mapping out the as-is process at a high-level, the BA’s stress level starts to go up. “There are th...
Imagine that a business analyst has been assigned to write the requirements for a new system replacing the company’s legacy CRM (customer relationship management application)...
A BA walks into an elevator, is joined by an executive, and suddenly the executive asks the BA, “So, what are you working on these days?” (Sounds like the start of a jo...
Agile Manifesto is a means to achieve the end objective through ‘best practices’ that crystallize into an approach that efficiently resolves the competitive stand-off. ...

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Beware of the colleague or supplier who spends large amounts of time in meetings discussing the format, sequence, and wording of documents they will deliver and very little time on the actual content. Strategically, substance is what counts. In this issue of Strategic Software Engineering I will point to some common problems when form becomes a hig...
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Some days, you wish you had telepathy. You just know that your development staff is holding back in some way, but you don’t know how to get them to communicate. Is the project in trouble, but they’re afraid to tell you? Since your software development staff won’t tell you what they’re really thinking, I asked them to confide in us instead. I pose...
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This article proposes innovative ways to combine three of the most important methodologies that have emerged in the past decade in the field of information systems architecture: UML, RUP, and the Zachman Framework. Over the past decade, the advantages of using the Unified Modeling Language (UML) for modeling software applications have become clea...
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Author: Derrick Brown and Jan Kusiak This extract from IRM’s training material looks at how systematic, creative thinking techniques can be used to design practical solutions to business problems. The first step in developing a solution is to identify and define the problem - see the IRM paper Problem Analysis Techniques. Using the problem definit...
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The research work of Wil van der Aalst, Arthur ter Hofstede, Bartek Kiepuszewski, and Alistair Barros has resulted in the identification of 21 patterns that describe the behavior of business processes. This paper reviews how two graphical process modeling notations, the BPMN Business Process Diagram from the Business Process Management Initiative...
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This tutorial/white paper introduces business process modeling using the BPMN process modeling standard. This session will show how BPMN can support different methodologies as well as different modeling goals (e.g., orchestration and choreography), using actual business processes as examples. Sample business models will also be presented and explor...
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This extract from IRM's training material looks at how a structured approach to defining and analysing problems can be used as the basis for designing better solutions. Part 1 of this paper looks at problem definition. Part 2 introduces the reader to analytical techniques for determining the root cause of a problem. Future papers in this series wil...
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The Business Process Modeling Notation (BPMN) has been developed to enable business user to develop readily understandable graphical representations of business processes. BPMN is also supported with appropriate graphical object properties that will enable the generation of executable BPEL. Thus, BPMN creates a standardized bridge for the gap betwe...
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