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| Articles and White Papers
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» Tips for Business Analysts: Using Personas
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| Have you noticed the examples of requirements elicitation on my blog? In one case, I had a bit of a contest, using a game to elicit information. You can see this technique by looking in the category Online Game on the blog. Then I had a survey to elicit information. You can see that survey by looking in the category Survey on the blog. Today I am g... |
» Requirements for Outsourcing
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| Outsourcing differs from other development because there is bound to be a contractual relationship, probably a geographic distance, a different sense of loyalty, language misunderstandings, cultural differences, reluctance to speak up to the client – and many other associated problems. Good requirements are always a problem, but outsourcing increas... |
» IT Pays a Price for Poor Requirements Practices
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| IAG Consulting’s new Business Analysis Benchmark makes one thing clear: almost 70 percent of companies surveyed set themselves up for both failure and significantly higher cost in their use of poor requirements practices. That failure came at a significant cost: the average $3 million project cost companies using poor requirements practices an aver... |
» UML 2 Class Diagram Guidelines
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| UML class diagrams show the classes of the system, their inter-relationships, and the operations and attributes of the classes. Class diagrams are typically used, although not all at once, to:
Explore domain concepts in the form of a domain model
Analyze requirements in the form of a conceptual/analysis model
Depict the detailed de... |
» UML 2 Class Diagrams
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| UML 2 class diagrams are the mainstay of object-oriented analysis and design. UML 2 class diagrams show the classes of the system, their interrelationships (including inheritance, aggregation, and association), and the operations and attributes of the classes. Class diagrams are used for a wide variety of purposes, including both conceptual/domain ... |
» Understanding the Specifications Puzzle
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| Defining specifications for the design and development of systems and software is a lot like this classic Gershwin song and what I personally regard as the biggest cause of confusion in the Information Technology field for as long as I can remember, which is over 30 years in the industry. Some people say specifications should be based on the ... |
» The Miscommunication Gap
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| To communicate or not to communicate? There is no question. As individuals and as organizations, we are constantly communicating — whether intentionally or unintentionally. The real question becomes whether we choose to effectively communicate or risk the high cost of miscommunication. The cost of miscommunication can take many forms, including but... |
» IIBA January 2008 Newsletter
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| In this issue of the IIBA Newsletter:
The Annoyance of Bad Terminology by Kevin Brennan, CBAP
Among the many challenges of developing the Business Analysis Body of Knowledge™ (BABOK™) is figuring out what to do when we realize that the business analysis community, or worse yet, parts of the community, have widely adopted unclear terminology. The ... |
» A Short History of Systems Development
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| I always find it amusing when I tell a young person in this industry that I worked with punch cards and plastic templates years ago. Its kind of the same dumbfounded look I get from my kids when I tell them we used to watch black and white television with three channels, no remote control, and station signoffs at midnight. It has been my observatio... |
» FEATURED: Craftsmanship in Business Systems Analysis
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| Recently I wrote a paper on the general state of craftsmanship which was geared more for public consumption as opposed to any specific industry. To my way of thinking, craftsmanship is a universal concept that touches all industries, regardless if they are product or service related. This resulted in a flurry of e-mails to me questioning how ... |
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