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» Who Does QA? Hint: Not your testers!
(217 Views) (0 Comments)
Many of us have Quality Assurance (QA) groups in our organizations, and the natural assumption might be that these groups are responsible for the quality of our products. For a few of us, that assumption might hold true, but for most organizations, the QA group cannot be held responsible for quality because they don't actually assure quality. What ...

» Never Let a Good Editor Go
(89 Views) (0 Comments)
When documenting systems, quality assurance requires quality support people, especially final content editors. They are worth their weight in gold-edged certificates. If you are part of a large project that has a very large documentation aspect, learn to nurture, develop and retain a good editorial staff, and do not forget to keep everyone's skills...

» Exploiting use cases to improve test quality
(250 Views) (0 Comments)
Test organizations can realize significant gains in test quality by harnessing the power of use cases. For years, developers and business analysts have employed use case models to capture requirements. Test organizations can greatly benefit by using these same use case techniques. Well-constructed use cases provide value to testing efforts in terms...
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