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Entries for 'worksimp'


» Detail Process Charts – A Common Ground for Business and Development
Article Rating (4729 Views) (3 Comments)
When the first flowcharts were applied to manufacturing processes, they followed the flow of a single part through its manufacture.  They displayed, in sequence, the steps it took to make the part and they made sense.  They were easy to visualize, easy to follow, easy to work with, and they resulted in millions of dollars worth of product...

» Customer Focus in Process Improvement
Article Rating (3213 Views) (0 Comments)
A process is a series of steps completed to achieve a particular result. It is hard to imagine a process improvement effort that doesn’t start with a focus on that result with a question like “What is the purpose of this process?” - whether the customer is actually engaged or not. Sometimes we have a strong sense that our product or service is good...
  

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