Statistics: (869 Views) (0 Comments) Posted by: adrian on Tuesday, January 30, 2007 Categories: Analytical and Problem Solving Skills

This extract from IRM's training material looks at how a structured approach to defining and analysing problems can be used as the basis for designing better solutions. Part 1 of this paper looks at problem definition. Part 2 introduces the reader to analytical techniques for determining the root cause of a problem. Future papers in this series will look at creative thinking techniques for successful solution design.

Author: Derrick Brown and Jan Kusiak