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A project manager's first task after being appointed to an IT development is to seek out a business analyst to gather requirements. After that, it's on to the development and then the implementation. It's the way it's done. It's the way it's always been done. But business analysts are not used optimally if they are only used to "gather" requirements. In fact, the International Institute of Business Analysts has dropped the word "gathering" from its vocabulary and replaced it with "elicit". A large local bank I worked with has business analysts who belong to the different business units. Then they have technology teams with systems analysts who create the specifications that developers use.
Author: Robin Grace
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