Entries for June 2013

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An operational business decision has structure that you can’t capture using business process models, use cases, or similar techniques. If you fail to delineate that structure, you completely miss a core part of what makes business processes smart. The structure of a decision can be diagrammed in top-down, business-friendly fashion using a Question Chart (Q-Chart™ for short).

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But what about user experience or interaction designers? Does every software project truly need a UX/UI specialist (or team of specialists)? Or could this aspect of the solution be taken care by the collaboration between the BA and the development team?

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Unlike decision rules, behavioral rules do not pertain directly to determining the best or most appropriate answer (outcome) among alternatives... Three simple but typical examples in article illustrate. Avoid force-fitting a decision-oriented approach to every business rule problem. It simply doesn’t work!

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As the Agile movement continues to gain momentum and managing projects using Agile methods becomes more and more prolific, project professionals must become more savvy in their use of Agile methods. While the techniques and processes associated with Agile are different than those associated with Waterfall, many innovative project teams are incorporating non-Agile techniques into the Agile environment, with great success.

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Business analysts need to understand their role on a project. Please note I use the word 'role' and not 'job' or 'the work we do'. As business analysts, our role is to deliver business value. If you do not have a clear definition of what that business value is, how can you expect to deliver it? “Improve the customer experience.” Where is the business value in that? And how do you measure it? When faced with objectives that are poorly defined, the business analyst is allowed to become like that irritating toddler, constantly asking “why? why? why? why? why?”.

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As a business analyst you are the all-important glue between the business and technology. Your skills range from various kinds of modeling to gathering of high-level as well as detailed robust requirements. Sometimes you operate in traditional systems development and sometimes within agile approaches. A business analyst’s responsibilities are wide and deep... What Are the New Opportunities for Business Analysts?

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The CEO of a major corporation who was present when I described requirements traceability at a seminar asked, “Why wouldn’t you create a requirements traceability matrix for your strategic business systems?” That’s an excellent question. He clearly saw the value of having that kind of data available to the organization for each of its applications. If you agree with this executive's viewpoint, you might be wondering how to incorporate requirements traceability into your systems development activities in an effective and efficient way.

 



 




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