Hi:
Are structured systems analysis techniques too complex? Several people with advanced degrees in IT have told me that they don't understand SSA and therefore they can not see how someone like an end user can possibly understand the techniques.
However, I was on a consulting job at a manufacturing company. I was data flow diagramming material control operations, including recieving. I was trying to walk through a data flow diagram with a worker on the recieving dock. This guy was in his early 20's. He wore old blue jeans and a T shirt with holes and transmission fuild stains. He problably made about $10 per hour. When I showed him my data flow diagram, he told me "Thats not how things work here". He then took my data flow diagram and, with a red pen, preceding to make major revisions to it. His corrections were accurate enough that, when I subsequently redrew the diagram and then did a verification walkthrough of it with him, there were only minor additional corrections.
My thought: So much for advanced IT degrees.
Tony